Shipping policy

Our Commitment
At IMI Coffee, we believe that freshness is the soul of a great ritual. We strive to process and deliver your coffee as quickly as possible so you can enjoy it at its peak flavor and aroma.

Processing Times
All orders are processed within 24–48 hours (Monday through Friday, excluding holidays). You will receive a notification with tracking information as soon as your order is on its way.

Domestic Shipping (United States)
We ship fresh coffee directly to your door across the United States using reliable carriers such as UPS, USPS, or FedEx.

• Standard Delivery: Most orders arrive within 2–4 business days after processing.

Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking
Once your order has shipped, you will receive an email containing a tracking number. Please allow 24 hours for the tracking information to update.

Lost or Missing Packages
If your tracking information shows that your package was delivered but you haven't received it, please contact the carrier directly or reach out to us at info@imicoffee.us so we can assist you in locating your order.

International Shipping
Currently, we focus on delivering the best experience within the United States and its territories. We are working on expanding our reach to international coffee lovers soon.

Questions?
If you have any questions about your shipment, our team is happy to assist. Contact us at info@imicoffee.us.