FAQ

It depends on your preference for freshness and convenience.

• Choose Whole Bean if you enjoy grinding your coffee fresh before brewing to experience the maximum aroma and flavor.
• Choose Ground (Universal) if you prefer convenience and a consistent preparation for your everyday routine.

Our coffee is crafted to be versatile. It performs beautifully across various methods, including drip coffee makers, French press, espresso, and moka pots. We recommend choosing the method that best fits your daily rhythm.

For a rich, full-bodied cup: add ground coffee to the press, pour hot water (just off the boil), and let it steep for 4 minutes. Press the filter down slowly and enjoy immediately.

To enjoy the full sensory experience, we recommend consuming your coffee within 3 to 4 weeks after opening. Always store it in a cool, dry place, and keep the bag tightly sealed between brews.

We value freshness. Orders are processed within 24–48 hours and shipped immediately. Most customers in the United States receive their coffee within 2–4 business days.

Yes. We deliver to both Puerto Rico and Hawaii. Please allow up to 6 business days for these deliveries to arrive.

We are here to help. If your order is damaged or incorrect, please reach out to our team at info@imicoffee.us within 7 days of delivery, and we will work with you to make it right.